Terms of service

YZ Terms of Use

Article 1 (Scope and Changes of These Terms)

1. These terms (hereinafter referred to as "these terms") set the conditions for using the services (hereinafter referred to as "these services") provided on the website "YZ STORE" (https://yz-store.com, hereinafter referred to as "this site") operated by YZ Co., Ltd. (hereinafter referred to as "the Company"). Furthermore, the rules and various regulations related to these services that the Company posts on this site from time to time shall constitute a part of these terms.

2. These terms apply to users (including "members" as defined in Article 4) who browse this site, directly or indirectly access this site, purchase products through these services, or use these services, as well as to the Company. For services provided to users by the Company other than these services, the terms set separately for the use of such services shall apply, and these terms shall not apply unless otherwise specified in those terms.

3. The Company may change these terms at its discretion in any of the following cases:

(1) When the change of these terms conforms to the general interests of users.

(2) When the change of these terms does not contradict the purpose of the contract, and is reasonable considering the necessity of the change, the appropriateness of the content after the change, and other circumstances related to the change.

4. Upon the change of these terms as per the preceding paragraph, the Company will notify users of the change and the content and effective date of the terms after the change by posting them on this site and by other methods determined by the Company.

5. If users use these services after the effective date of the terms after the change, they are deemed to have agreed to the changed terms.

6. If all or part of these terms are changed, only the terms after the change shall apply to the use of these services, and users and the Company shall comply with only the terms after the change.

Article 2 (Use of These Services)

1. Users shall use these services in compliance with laws, these terms, the rules related to these services that the Company posts on this site from time to time, and other decisions made separately by the Company.

2. Users who are minors, adult wards, persons under curatorship, or persons under assistance cannot use these services unless they are operated by a legal representative or have obtained prior consent from a legal representative.

Article 3 (Content of These Services)

Users can perform the following acts on these services:

(1) View sales pages on this site.

(2) Purchase products from the Company in accordance with methods specified by the Company.

(3) Use other services provided by the Company to users through this site.

Article 4 (Members)

1. In these terms, "members" refer to users who have agreed to these terms and registered as members of these services in accordance with these terms.

2. Members can perform the following acts on these services:

(1) Use the member information function (a function that allows viewing and using registered information such as one's own registered name, address, and email address).

(2) Use other services provided by the Company to members through this site.

Article 5 (Member Registration)

1. Users who wish to register as members of this service (hereinafter referred to as "Member Registration Applicants") must agree to these terms and conditions, and follow the method specified separately by our company from the member registration page of this site. They must enter their name, postal code, address, email address, etc., and set a password to apply for membership registration (hereinafter referred to as "Membership Registration Application"). Minors, adults under guardianship, persons under curatorship, and persons under assistance cannot apply for membership registration unless the settings and inputs are made by their legal representatives or with prior consent from their legal representatives.

2. If a membership registration application is made from a personal computer, tablet device, or smartphone, our company will recognize the membership registration application at the time the Member Registration Applicant presses the member registration button.

3. Notwithstanding the provisions of the preceding paragraph, our company may not accept a membership registration application if it is determined that any of the following conditions apply.

(1) If the Member Registration Applicant has violated the terms and conditions related to services currently or previously provided by our company, its parent company, subsidiaries, or the subsidiaries of its parent company (hereinafter referred to as "Group Companies"), and has had their membership registration canceled or been subject to other measures.

(2) If the information provided by the Member Registration Applicant to our company at the time of the membership registration application contains false items.

(3) If the Member Registration Applicant has not paid fees or other payments related to services currently or previously provided by the Group Companies (including cases where payments have not been made to third parties according to payment methods recognized separately by the Group Companies, but not limited to these), or has unjustly refused to receive goods, return products, exchange, or fulfill other debts for a long period without a valid reason.

(4) If the Member Registration Applicant has engaged in behaviors stipulated in Article 19, Paragraph 1 in the past.

(5) If the Member Registration Applicant has violated Article 20, Paragraph 1.

(6) If our company reasonably determines that there is a suspicion that applies to any of the above items.

(7) If our company reasonably determines that accepting the membership registration application is inappropriate for the operation or management of this service.

Article 6 (Changes to Registration Details)

1. If there is any change in the content registered as a member with our company, such as name, address, email address, etc., the member must promptly change the registration details by the method specified separately by our company.

2. Our company shall not be liable for any damages, losses, costs, or disadvantages (hereinafter referred to as "Damages, etc.") incurred by the member due to not changing the registration details according to the preceding paragraph.

Article 7 (Withdrawal Procedures)

Members can withdraw at any time by following the procedures separately determined by our company. Members will lose their membership qualifications at the time our company receives the withdrawal application from the member in accordance with these terms.

Article 8 (Suspension of Service Use and Cancellation of Membership Registration, etc.)

1. If our company determines that any of the following conditions apply, our company may suspend the use of this service, cancel the membership registration, or take other measures deemed appropriate by our company against the applicable user without prior notice or demand to the applicable user.

(1) If the user has violated the terms and conditions related to services currently or previously provided by the Group Companies, or has been subject to suspension of use or cancellation of membership registration for other reasons.

(2) If the information provided by the user to our company contains false items.

(3) If the user has not paid fees or other payments related to services currently or previously provided by the Group Companies (including cases where payments have not been made to third parties according to payment methods recognized separately by the Group Companies, but not limited to these), or has unjustly refused to receive goods, return products, exchange, or fulfill other debts for a long period without a valid reason.

(4) If the user has violated these terms (including minor violations) (including violations of Article 19, Paragraph 1 and Article 20, Paragraph 1, but not limited to these).

(5) If the user has violated any regulations determined by the Group Companies.

2. Users must confirm that the cases stipulated in each of the preceding items fall under significant reasons that make it impossible to use this service.

3. Our company shall not be liable for any damages, etc., incurred by the user due to measures based on the reasons set forth in Paragraph 1 of this Article, except in cases of intentional or gross negligence by our company.

Article 9 (Management of ID and Password)

1. Members must strictly manage and keep their own ID and other types of IDs (including IDs of other company services linked to this service, such as email servers managing order confirmation emails) and email addresses and passwords (hereinafter referred to as "Login Information") used for logging into this service under their own responsibility.

2. Members must not allow third parties to use, transfer, sell, inherit, lend, disclose, or leak their own Login Information.

3. If a member discovers that their Login Information is being used improperly by a third party, they must immediately contact our company and follow any instructions given by our company.

4. If the Login Information sent concerning access to this site matches the Login Information registered with our company at the time of the membership registration application or when changing login information after membership registration, our company will consider it as being sent by the applicable member.

5. Members shall bear responsibility for damages, etc., incurred by themselves due to insufficient management, misuse, or negligence of their own Login Information, unauthorized use by third parties, or violations of this Article, except in cases of intentional or gross negligence by our company. Our company shall not be liable for damages, compensation, or other responsibilities.

Article 10 (Purchase of Products)

1. If a user wishes to purchase products through this service, they must apply for the purchase of the products according to the method specified by our company.

2. Upon applying as per the preceding paragraph, the user must confirm the items and order details entered by themselves and click the button for ordering on this site. At the time the email confirming the order details reaches the user from our company, a sales contract concerning the applicable products is established between the user and our company.

3. Notwithstanding the provisions of the preceding paragraph, if there are any improper or inappropriate behaviors, or violations of these terms (including minor violations) concerning the use of this service (including violations of Article 19, Paragraph 1 and Article 20, Paragraph 1, but not limited to these), our company may cancel, terminate, or take other measures deemed appropriate by our company concerning the sales contract. Furthermore, except in cases of intentional or gross negligence by our company, our company shall not be liable for damages, compensation, or other responsibilities concerning damages, etc., incurred by the user due to these measures.

4. The target of this service (including delivery destinations and user address registration, but not limited to these) is limited to within Japan.

Article 11 (Payment Methods)

1. If a user purchases products through this service, they must pay the price of the products (including consumption tax) and shipping costs to our company.

2. The payment method for the product price is limited to credit cards in the user's own name or other payment methods recognized separately by our company.

3. Regarding the payment stipulated in the preceding paragraph, users must follow the conditions separately contracted with the settlement agency they use. If any disputes arise between the user and the settlement agency concerning payment, the user shall resolve the applicable dispute at their own responsibility.

Article 12 (Transfer of Ownership)

The ownership and risk burden of the products shall transfer to the user at the time our company or a third party cooperating with our company hands over the products to the delivery contractor.

Article 13 (Return, Exchange of Products, and Cancellation and Withdrawal of Orders)

1. Our company may not accept returns, exchanges, or cancellations of orders if it is determined that any of the following conditions apply.In principle, we accept returns of products under the following conditions:

(1) If it is determined that the product is a counterfeit or pirated version

(2) If the quality of the product does not conform to the contract contents (such as breakage, fraying, discoloration, damage, or if it differs from the quality explanation on the sales page of this site)

(3) If a product of a different type or quantity than ordered is delivered

(4) If none of the above conditions apply, and the user applies for a return within 7 days after receiving the product, following the procedures specified separately by our company. However, if the product does not arrive at our company within 7 days from the date of the return application, the return will not be accepted.

A) If the product has been used, repaired, washed, or cleaned

B) If the product tag or label is removed or lost

C) If the condition of the product (including the box and accessories) is damaged, soiled, or deteriorated compared to the time of delivery

D) If the product has an odor, is dirty, or has mold

E) If the package is part of the product and has been opened

F) For underwear, swimwear, socks, other products that come into direct contact with the skin, cosmetics, other sanitary products, lucky bags, figures, magazines, products used for gift wrapping, or products with a note on the sales page of this site stating "Returns/exchanges/cancellations are not accepted except for defective items."

2. Users must apply for returns following the procedures specified separately by our company. In cases applicable to items (1) to (3) above, our company will bear the cost of return shipping, and will refund the purchase price of the returned product and any shipping and handling fees incurred at the time of purchase, or exchange it for a substitute product. However, even if a substitute exchange is desired, it may not be possible due to reasons such as stock shortages. In cases applicable to item (4) above, users will bear the cost of return shipping and any shipping and handling fees incurred at the time of purchase, and our company will refund the sales price of the returned product. However, if multiple products were ordered and only part of them are returned, even if applicable to items (1) to (4) above, the shipping and handling fees incurred at the time of purchase will not be refunded.

3. If users return products to our company without a legitimate reason (including returns of products not applicable to each item of the first section, refusal to receive, or inability to receive), our company will notify the user promptly after receiving the product and request instructions regarding the receipt of the product within a reasonable period. If the user provides instructions regarding receipt, our company will deliver the product as is, except in cases of willful misconduct or gross negligence by our company, and will not bear any responsibility for compensation, indemnification, or other liabilities regarding the condition of the product (including changes, deformation, consumption, damage, and deterioration).

4. If no instructions are received from the user within the corresponding period of the previous section, it will be deemed that the user has abandoned ownership and other rights to the product, and our company may dispose of the product at its discretion by disposal or other means. Our company will not bear any responsibility for compensation, indemnification, or other liabilities regarding such disposal, except in cases of willful misconduct or gross negligence by our company.

5. Notwithstanding the provisions of the previous section, if no instructions are received from the user within the corresponding period of section 3, our company may cancel the sales contract. In such cases, even if the user suffers damages due to the cancellation, our company will not bear any responsibility for compensation, indemnification, or other liabilities.

6. If personal belongings of the user (including cash, credit cards, other card types, and keys, but not limited to these) are included in the products returned to our company, our company will notify the user promptly after receiving the product and request instructions regarding the receipt of the personal belongings within a reasonable period. If instructions regarding receipt are received from the user, our company will deliver the personal belongings as is at the user's expense, and will not bear any responsibility for compensation, indemnification, or other liabilities, even if lost, damaged, or soiled during delivery or storage at our company, except in cases of willful misconduct or gross negligence by our company. If no instructions are received from the user within the corresponding period, it will be deemed that the user has abandoned ownership and other rights to the personal belongings, and our company may dispose of them at its discretion by disposal or other means. Our company will not bear any responsibility for compensation, indemnification, or other liabilities regarding such disposal. If the user requests redelivery of the personal belongings to our company, the shipping and other costs required for the redelivery will be borne by the user.

Article 14 (Disclaimer regarding products)

1. The responsibility of our company regarding the quality, materials, functions, performance, compatibility with other products, and other defects of products sold through this service is limited to what is specified in the previous article, except in cases of willful misconduct or gross negligence by our company.

2. Our company does not guarantee the legality, effectiveness, accuracy, reliability, safety, up-to-dateness, or completeness of comments, images, and other postings related to products posted by users of services such as Instagram and other SNS services, and will not bear any responsibility except in cases of willful misconduct or gross negligence by our company.

3. Our company will be exempt from liability for the corresponding obligations by contacting the contact information registered by the user and delivering the product to the address specified at the time of purchase, except in cases of willful misconduct or gross negligence by our company.

Article 15 (Handling of personal information)

Our company will handle the personal information of users obtained in connection with the use of this service in accordance with the "Privacy Policy" separately specified by our company.

Article 16 (Management of information)

1. Our company may freely use all or part of the information (hereinafter referred to as "Content") transmitted by users related to this service, such as images, text, designs, logos, videos, programs, ideas, etc., on sites operated by our company and our partners, without requiring any payment or other consideration to the user.

2. Our company will collect the following information as specified in the Cookie Policy separately determined by our company for the purpose of investigating the access history and usage status of users, improving services for users, and other purposes specified separately by our company.

(1) Information related to the IP address or device identification number of the mobile terminal when users access the server of this service

(2) User access information obtained through the technology of Cookie (technology that temporarily writes data to the user's computer through a Web browser to record and store the date and time the user last visited the site and the number of visits, etc.)

Article 17 (Suspension or interruption of service)

Our company may suspend or interrupt all or part of the provision of this site and service without prior notice or demand to users in the following cases:

(1) In case of natural disasters such as fire, earthquake, flood, lightning, heavy snow, and other force majeure events

(2) In case of social unrest caused by war, civil disturbance, terrorism, riot, disturbance, major epidemic, etc.

(3) If appropriate services cannot be received from telecommunications companies, transportation companies, or providers with whom our company has contracts

(4) In case of technical difficulties that make it impossible for our company to respond

(5) In case of regular maintenance or emergency maintenance of the computer system for providing this service (hereinafter referred to as "System")

(6) In case of system failure or unauthorized access from third parties, infection with computer viruses, etc., that make it difficult to operate the system

(7) If required by law, regulation, or administrative or judicial authority based on appropriate grounds

(8) In other cases where our company reasonably determines that suspension or interruption of the system is necessary

Article 18 (Disclaimer regarding this service)

1. Our company will not bear any responsibility for compensation, indemnification, or other liabilities regarding links from this service to other websites or resources, or links from other websites or resources to this service.- In cases where links are provided to other websites, we do not guarantee or take responsibility for the content, usage, or results (including applicability, effectiveness, accuracy, reliability, safety, timeliness, and completeness, but not limited to these) of the linked sites or the resources. If we reasonably determine that the content of a linked site is illegal or inappropriate for the management or operation of this service, we may delete the link without notifying or warning the user.

2. In cases where advertisements (including prize advertisements, but not limited to these) posted on this service or through promotions result in transactions (including participation in promotions such as prizes, but not limited to these) between users and advertisers or promoters, users shall conduct such transactions at their own discretion and responsibility, and we shall not be liable. We do not guarantee or take responsibility for the payment of fees related to such transactions, determination of contract conditions, guarantees, indemnities, licenses, and other contents and conditions.

3. In the event that this service is suspended or interrupted due to any of the items in Article 17 or other force majeure, we shall not be liable.

4. By processing affairs according to the content registered by the user, we shall fulfill our obligations and be exempt from liability.

5. If a user causes damage, etc., to another user or a third party by using this service, the user shall resolve it at their own responsibility and expense, and shall not cause any damage, etc., to our company.

6. Notwithstanding the provisions of these terms, we shall only be liable for actual and direct damages caused to the user within the ordinary and direct scope, excluding cases where there is intentional or gross negligence on our part. In addition, our liability shall be limited to the equivalent amount of money related to the product that caused the occurrence of such damages.

Article 19 (Prohibited Items)

1. Users must not engage in any of the following actions.

(1) Actions that cause inconvenience, damage, etc., to other users, third parties other than other users, or our company, or actions that are likely to do so

(2) Actions that infringe on the copyrights or other intellectual property rights, portrait rights, personal rights, privacy rights, or other rights of other users, third parties other than other users, or our company, or actions that are likely to do so

(3) Actions using this service for commercial purposes (except those that are pre-approved by us.)

(4) Actions that violate public order and morals or other laws and regulations, or actions that are likely to do so

(5) Actions that register information containing false or misleading content

(6) Actions in which users use the content provided by this service outside the scope of private use

(7) Actions that reproduce, sell, publish, distribute, disclose, or otherwise engage in similar actions with the content obtained through this service by introducing other users or third parties

(8) Actions that collect, accumulate, or store personal information of other users

(9) Actions that upload or send via email, etc., computer software, hardware, or communication devices designed to interfere with, destroy, or restrict the functions of computers, computer codes, files, or programs

(10) Actions that access this service by means such as crawling (crawler, robot, spider, etc.), scraping, or other similar methods, or actions that obtain information related to this service

(11) Actions that burden the server using unauthorized programs or scripts

(12) Actions where the same user registers multiple memberships (including actions where separate registrations are made from any of a personal computer, mobile phone, or smartphone, but not limited to this.)

(13) Actions that excessively order and cancel or return products

(14) Actions that damage or degrade the credibility of our company, or actions that we reasonably judge to be inappropriate

2. Users shall compensate for all damages, etc., caused to our company or third parties due to or related to violations of the previous items (including minor violations.)

Article 20 (Exclusion of Antisocial Forces)

1. Users shall confirm the following items with respect to our company.

(1) Users themselves are not members of organized crime groups, companies related to organized crime groups, general assembly houses, or those equivalent to these, or their constituents (hereinafter referred to as "antisocial forces.")

(2) In cases where the member registration applicant and user are corporations, their officers (employees who execute business, directors, executive officers, or those equivalent to these) are not antisocial forces.

(3) Users do not use this service to allow antisocial forces to use their names or to provide benefits to antisocial forces.

(4) Users themselves or third parties do not engage in threatening speech or behavior, use violence against our company, or engage in actions that hinder our business or damage our credibility by using false pretenses or force.

2. In cases where users violate the previous items, we may terminate the sales contract of products with the user and cancel the membership registration, and take other measures as stipulated in these terms without any notice or demand to the user.

3. Except in cases where there is intentional or gross negligence on our part, we shall not be liable for any damages, compensation, or other responsibilities related to or arising from the measures in the previous items. Also, users shall compensate for damages, etc., caused to our company due to or related to violations of item 1.

Article 21 (Intellectual Property Rights)

1. All copyrights and other intellectual property rights of the content provided through this service shall exclusively belong to our company and content providers.

2. Regardless of the purpose, if any act of unauthorized reproduction, unauthorized reprinting, or other unauthorized secondary use by users is found to be prohibited by laws including domestic and foreign copyright laws, we may take legal measures immediately.

3. In cases where any dispute arises between users and third parties due to violation of this article, users shall resolve it at their own responsibility and expense, and shall not cause any damage, etc., to our company. Furthermore, if our company suffers any damage, etc., users shall compensate for all such damages.

Article 22 (Severability)

Even if all or part of any provision of these terms is found to be invalid or illegal, such invalidity or illegality shall not affect the other provisions of these terms or their interpretation and application, and shall not impair the enforceability and validity of these provisions, nor render them invalid.

Article 23 (Prohibition of Transfer)

Users shall not transfer, assign, succeed, or otherwise dispose of all or part of the rights and obligations based on these terms to third parties without obtaining prior written consent from us. However, in the case where we transfer the business related to this service to a third party (regardless of the form of business transfer, company split, etc.), we may transfer the rights and obligations based on these terms and the purchase contracts formed based on these terms, as well as the user's membership registration information and other customer information to the transferee of such transfer, and users shall be deemed to have agreed to such transfer in advance under this article.

Article 24 (Others)

1. In cases where any issues arise in relation to this service that cannot be resolved by these terms or our instructions or responses, we shall discuss in good faith between our company and the user to resolve them.

2. The governing law of these terms shall be Japanese law.

3. For disputes arising in relation to these terms, the Tokyo District Court shall be the exclusive agreed jurisdictional court of the first instance.

 

Established on October 1, 2022

Revised on September 19, 2025